At Fractal Tech LLC, we aim to ensure that our Online HR Web System meets your expectations. This Refund Policy outlines the conditions for refunds.
1. Refund Eligibility
Refunds may be considered under the following conditions:
Technical Issues: Persistent system failures not resolved within a reasonable period.
Service Not Delivered: Paid features or services that are not provided as agreed.
Duplicate Payments: Accidental multiple charges for the same subscription.
2. Non-Refundable Conditions
Refunds will not be provided in cases such as:
Change of mind or user error.
Partial or full use of the service during a billing cycle.
Violations of our Terms of Service.
3. Refund Request Process
To request a refund:
Email [email protected] with the issue details and proof of payment.
Our team will review your request within 7 business days.
Approved refunds will be processed within 14 business days.